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Direct channels

Two lines, one team

Both are monitored by the people who run the matters. Use whichever suits — neither routes through a call centre.

Staffed hours Mon–Fri 9 AM – 6 PM ET Saturday by arrangement Sunday closed The forms are open whenever you are. Send a matter outside staffed hours and it’s waiting when the team picks up — you don’t need to wait for a phone line to start one.
Send a message

For everything that isn’t a quote or an open matter

One team reads these. Tell us what you’re dealing with and it goes to whoever can actually answer it.

What to put in it

None of this is required — send the message either way. But a reply that answers you outright, rather than asking for more, usually comes from a message that already had these in it.

  • Where it has to happenState or county, if you know it. It’s the single biggest factor in what’s possible.
  • What kind of document it isA summons, a subpoena, a deed, an apostille packet — the type decides the route.
  • Any date you’re working toA hearing, a discovery cut-off, a closing. If it isn’t achievable you’ll be told at quote rather than after.
  • Your reference, if there is oneA case number or dispatch reference lets us pull the file before replying.
  • What’s already been triedPrior attempts, a returned mailing, another vendor’s failed service. It changes the approach, not the price of admission.
Incomplete is fine. Working out what’s missing is part of the job — a half-formed matter is still worth sending, and you’ll get a straight answer on whether it’s something we should be taking on at all.

Send us a message

Goes to the same team that answers the phone. Nothing is charged and nothing starts until you’ve seen a written quote and approved it.

Faster than this page

Going straight to a quote

Each service form asks what’s needed to price that specific job. Start on the matching one and you skip a round of questions.

Before you write

What people ask first

Not here? Call (800) 321-2377 or email info@served123.com.

Should I use this form or the one on the service page?
The service page, if you know which service you need. Those forms ask the things that actually decide a price — jurisdiction, how many parties, what the document is, which court — so the quote comes back complete. This form doesn’t ask any of that, so a pricing enquiry sent from here becomes a conversation about the details first. Use this one for everything that isn’t a quote. See the eight services.
Where do you actually cover?
All 50 states, the District of Columbia and Puerto Rico. Coverage is delivered through vetted local servers and agents rather than a branch network, which is why a rural county and a metro address are quoted differently even for identical work. If a jurisdiction has a procedure that changes the approach, you’ll hear about it at quote. Coverage detail.
How much will it cost, and when do I find out?

Every matter is quoted in writing before anything runs, and nothing is charged until you approve it. The quote separates our service fee from third-party costs — court fees, clerk copy and certification charges, witness fees, authority fees, shipping — because those are charged by somebody else.

Those third-party costs go through a retainer rather than a fixed line: set with the quote, drawn down against the actual charges, reconciled when the work is done — refunded if it comes in under, billed if it runs over. Starting rates and how the retainer works.

When will the work be finished?
That’s confirmed with your quote, not before — and it depends on the jurisdiction, the document and how reachable the subject or the record is. We’d rather give you a real answer once we’ve seen the matter than a number on a web page that turns out not to apply to yours. If a date you’re working to isn’t achievable, you’ll be told that at quote rather than discover it later.
Can you tell me what I should do legally?
No. Served 123 LLC is a litigation support company, not a law firm, and nothing from us is legal advice or representation. What we can tell you is procedural: which court a filing goes to, what a given state’s clerk requires, whether a document is in a form that will be accepted. Where the question is about strategy or what you should be filing, that belongs with your attorney.
Do you take work from other process servers and firms?
Yes — subcontracted work from other agencies, and firm accounts for teams running regular volume, with consolidated billing and a named contact. Say which you are in the message and it goes to the right person. Rates for regular volume are quoted against what you actually run rather than published as a table.
What if my matter is unusual?
Send it. Multi-state coordination, sealed filings, bedside signings, international service, documents nobody can classify — the odd ones are routine here. You’ll get a straight answer, including whether it’s something we should be taking on at all. We’d rather point you elsewhere than accept a matter we can’t do properly.
However you'd rather do it
Pick up the phone, or put it in writing.

Both reach the same team. Bring whatever detail you have — you’ll get a straight answer on whether it’s something we can do, and a written quote before anything runs.

Served 123 LLC is a nationwide litigation support company, not a law firm, and does not provide legal advice or representation. Coverage spans all 50 states, the District of Columbia and Puerto Rico. All work is quoted in writing before it begins; third-party costs are charged by the relevant authority, handled through a separate retainer drawn down against the actual charge and reconciled after the work, and are not part of the service fee. Turnaround is confirmed with your quote. Member, National Association of Professional Process Servers, since 2023.