Phone, email and every form land with the same team — no call centre, no ticket queue. Which route you want depends on what you need, so start here.
Both are monitored by the people who run the matters. Use whichever suits — neither routes through a call centre.
One team reads these. Tell us what you’re dealing with and it goes to whoever can actually answer it.
None of this is required — send the message either way. But a reply that answers you outright, rather than asking for more, usually comes from a message that already had these in it.
Goes to the same team that answers the phone. Nothing is charged and nothing starts until you’ve seen a written quote and approved it.
Each service form asks what’s needed to price that specific job. Start on the matching one and you skip a round of questions.
Every matter is quoted in writing before anything runs, and nothing is charged until you approve it. The quote separates our service fee from third-party costs — court fees, clerk copy and certification charges, witness fees, authority fees, shipping — because those are charged by somebody else.
Those third-party costs go through a retainer rather than a fixed line: set with the quote, drawn down against the actual charges, reconciled when the work is done — refunded if it comes in under, billed if it runs over. Starting rates and how the retainer works.
Both reach the same team. Bring whatever detail you have — you’ll get a straight answer on whether it’s something we can do, and a written quote before anything runs.
Served 123 LLC is a nationwide litigation support company, not a law firm, and does not provide legal advice or representation. Coverage spans all 50 states, the District of Columbia and Puerto Rico. All work is quoted in writing before it begins; third-party costs are charged by the relevant authority, handled through a separate retainer drawn down against the actual charge and reconciled after the work, and are not part of the service fee. Turnaround is confirmed with your quote. Member, National Association of Professional Process Servers, since 2023.