Refund and Cancellation Policy
Refund and Cancellation Policy
At Served 123 LLC, we are committed to providing industry-leading legal support services with efficiency, professionalism, and transparency. To ensure clarity and fairness, we have established the following Refund and Cancellation Policy, which applies to all services rendered. By engaging our services, you agree to the terms outlined below.
1. General Policy
All payments made to Served 123 LLC are for professional legal support services, including but not limited to process serving, subpoena domestication, skip tracing, and document retrieval. Due to the nature of these services, results cannot be guaranteed, and fees are assessed for the execution of the service, not the outcome.
2. Cancellation Policy
• Orders may only be canceled before service attempts or any administrative processing begins. Once a service request has been initiated, including any research, document preparation, or field attempts, cancellations are not eligible for a refund.
• If an order is placed in error or contains incorrect information, we must be notified immediately. Refund eligibility will be determined based on the progress of the request at the time of cancellation.
• Expedited or rush services cannot be canceled once processing has begun.
3. Refund Policy
Refunds are issued solely at the discretion of Served 123 LLC under the following conditions:
• Service Not Attempted: If no action has been taken on an order, a refund may be issued, minus an administrative processing fee.
• Address Issues: If service attempts are made at the address provided and the subject is not present, incorrect, or evasive, the service fee remains non-refundable. The customer is responsible for providing accurate information.
• Completed Services: Once an attempt has been made or work has commenced, no refunds will be issued.
• Court Filing Fees & Third-Party Costs: Any third-party fees, including court filing fees, are non-refundable under any circumstances.
• Hostile or Abusive Conduct: Any customer exhibiting threatening, hostile, or disrespectful behavior toward our staff will have their order canceled immediately, with no refund eligibility.
4. Chargeback and Dispute Policy
Fraudulent chargebacks will be disputed with the issuing bank and referred to collections if necessary. Additionally:
• All relevant evidence, including signed agreements, communication logs, and proof of completed work, will be provided to the financial institution to contest chargebacks.
• Any fraudulent chargeback attempts may result in legal action, and the issuing court associated with the legal documents will be notified of the fraudulent attempt to dispute fees related to a court-ordered service.
5. Compliance & Legal Notice
Served 123 LLC operates in full compliance with all applicable federal, state, and local laws governing process serving and legal support services. By engaging our services, you acknowledge that our obligations are fulfilled upon completion of attempted service, regardless of the recipient’s cooperation or non-cooperation.
We reserve the right to modify this policy at any time without prior notice. It is the responsibility of our clients to review this policy before placing an order.