Refund and Cancellation Policy
1. Finality of Transactions
All transactions made through Served 123 LLC are final. No refunds or reversals will be issued unless exceptional circumstances apply. By completing a purchase, you agree to these terms.
2. Non-Refundable Services
Services that have commenced or been dispatched are non-refundable. This policy acknowledges the resources, effort, and time already invested in fulfilling your order.
3. Prepaid Labor
All labor fees are prepaid and non-refundable. This ensures that the necessary resources and time have been dedicated to delivering the service you have requested.
4. Comprehensive Skip Tracing Refunds
A full refund is guaranteed for our Comprehensive Skip Tracing service if no results are found. This policy does not extend to Bank Account Searches or Criminal Background Searches, which are non-refundable.
5. Partial Refunds in Exceptional Cases
In rare cases, we may issue partial refunds. These refunds will deduct a 33.33% service charge from the total amount paid. Such cases will be assessed individually, considering the nature of the complaint and the service provided. Processing and administrative fees are non-refundable.
6. Discretionary Refunds
Served 123 LLC reserves the right to issue refunds at its sole discretion. Exceptional circumstances, such as errors on our part or services not delivered as described, will be evaluated on a case-by-case basis.
7. Service Disclaimer
While we strive for the highest level of customer satisfaction, we cannot guarantee specific outcomes. Served 123 LLC is not liable for dissatisfaction or perceived lack of success with the results.
8. Requesting a Refund
Customers seeking a refund must submit a formal request in writing to info@served123.com. The request should include detailed reasons for the dissatisfaction. Each request will be thoroughly reviewed.
9. Refund Processing
Approved refunds will be processed to the original payment method. Processing times may vary depending on the banking institution. All transactions are processed through PayPal or Square.
10. Customer Conduct
Customers who are hostile, disrespectful, or threaten our staff in any way will face instant order cancellation regardless of the process stage. Proof of completed work will be provided, and all communication will cease to protect the integrity and safety of our staff.
11. Chargebacks/Disputes
All fraudulent chargebacks will be vigorously contested through the appropriate banking channels. If necessary, the matter will be escalated to a collections agency for the recovery of funds owed to Served 123 LLC. Additionally, any attempted fraudulent chargeback related to the civil procedure service of process will result in notification to the issuing court of the legal documents. Served 123 LLC also reserves the right to pursue legal remedies, including but not limited to litigation, to recover any outstanding amounts. (Please review clause 2 - "Non-Refundable Services")
12. Customer Responsibility
Customers are responsible for understanding and accepting these terms before making a purchase. It is the customer's duty to review this policy and be fully aware of its contents.
13. Policy Clarity
This policy ensures transparent and fair transactions for both Served 123 LLC and its customers. We are committed to maintaining clear and open communication regarding these terms.
14. Policy Updates
Served 123 LLC reserves the right to modify and update these terms and conditions at any time without prior notice. Customers are encouraged to review this policy periodically to stay informed of any changes.