Disclaimer Policy

This Disclaimer applies to all visitors to served123.com, all recipients of communications from Served 123 LLC, and all Clients who engage any of the Company's Services. It governs:

• The nature and scope of Services offered by the Company;
• The limitations of website content, communications, AI-assisted output, and document materials;
• The disclaimers that apply to service outcomes, jurisdictional compliance, and document acceptance;
• Warranty disclaimers, liability limitations, and the legal framework applicable to disputes.

Capitalized terms used in this Disclaimer have the meanings set out below or, where not defined here, the meanings ascribed in the Terms of Service.

By accessing the Company's website, submitting an Order, communicating with the Company, or otherwise engaging any Service, you affirmatively acknowledge and agree that:

• You have read this Disclaimer in full and have had the opportunity to ask questions about it;
• You understand that the Company is not a law firm and does not provide legal advice;
• You are at least eighteen (18) years of age and have the legal capacity to enter into binding agreements;
• You agree to be bound by the terms of this Disclaimer and the other governing documents identified in § 5.

The Company's governing documents are designed to operate together as an integrated framework. Where this Disclaimer addresses a topic also addressed in another governing document, the Order of Precedence set out in Terms of Service § 35 applies:

• The Terms of Service control questions of legal framework, governing law, dispute resolution, limitation of liability, and indemnification;
• The Refund & Cancellation Policy controls questions of cancellation, refund eligibility, force majeure, and payment terms;
• The Terms & Conditions of Service control questions of operational service delivery, performance standards, and field-level conduct;
• The Supplementary Costs & Disclosure Terms control questions of pricing, surcharges, supplementary fees, and collection costs;
• The Privacy Policy controls questions of personal information collection, use, retention, and data-subject rights;
• The Cookie Policy controls cookie and tracking-technology disclosures;
• This Disclaimer controls disclosures about the nature of Services and the limitations of Content.

This Disclaimer is incorporated by reference into, and read together with, the following governing documents (collectively, the "Governing Documents"):

• Terms of Service — legal framework, governing law, dispute resolution;
• Refund & Cancellation Policy — cancellation, refund eligibility, force majeure, payment;
• Terms & Conditions of Service — operational service delivery, performance standards;
• Supplementary Costs & Disclosure Terms — pricing, surcharges, supplementary fees;
• Privacy Policy — personal information and privacy rights;
• Cookie Policy — cookies and tracking technologies.

Served 123 LLC is a professional legal-support services company. The Company is not a law firm, legal document preparation service, paralegal service, attorney referral agency, or licensed legal practitioner in any U.S. or foreign jurisdiction.

• The Company does not employ attorneys for the purpose of advising Clients on legal matters;
• The Company is not regulated by any state bar association where the Company maintains its principal place of business or otherwise operates;
• Subcontractors and field operatives engaged by the Company are independent contractors, not licensed attorneys;
• No Company representative is authorized to engage in the unauthorized practice of law on the Company's behalf.

No attorney-client relationship, fiduciary duty, or confidentiality privilege is established between Served 123 LLC and any Client by virtue of:

• Placing an Order or paying for any Service;
• Submitting documents, case information, or Client materials to the Company;
• Communicating with Company personnel by email, telephone, online portal, or in person;
• Visiting the Company's website, reading any Content, or downloading any template or sample document;
• Maintaining a repeat or long-term engagement history with the Company.

Because no attorney-client relationship exists between the Company and any Client, communications between the Client and the Company are not protected by attorney-client privilege, work-product doctrine, or any other privilege of confidentiality recognized at law.

• Communications between a Client and the Company may be subject to discovery, subpoena, or other legal process;
• Clients should not submit to the Company any information they wish to keep confidential under attorney-client privilege;
• Where the Client is itself an attorney or law firm, privilege belonging to that attorney's underlying client may or may not extend to materials shared with the Company — the Client (not the Company) is responsible for evaluating that question.

The Company's operations as a legal-support services provider — rather than as a law firm — carry the following defined limitations:

• Document review is administrative only. The Company reviews submitted documents solely to verify formatting requirements for filing or service — not to evaluate legal merit, sufficiency, or compliance with substantive law;
• The Company does not advise on case strategy. Decisions about which parties to serve, what documents to file, what legal theories to pursue, or what relief to seek must be made by licensed counsel;
• The Company cannot represent Clients in court. No Company representative may appear in court, prepare court filings in the capacity of an attorney, sign pleadings on behalf of a party, or negotiate on a Client's behalf in any legal proceeding;
• Operational guidance is not legal guidance. Procedural explanations and operational best-practice notes reflect the Company's experience as a service provider and are not substitutes for licensed legal advice;
• The Company does not give tax, financial, or accounting advice. Any information shared by the Company about fees, expenses, or recoverable costs is informational and does not constitute professional financial advice.

All Content published on the Company's website, in correspondence, in marketing materials, and in materials delivered to Clients in connection with an Order is provided for general informational and administrative purposes only. Nothing in any Content constitutes legal advice, legal opinion, or legal counsel.

This Section applies equally to: written correspondence from Company staff; documents or templates prepared or reviewed by the Company; verbal or written procedural suggestions; any content generated with AI assistance (see § 13); and website Content referencing legal processes or court procedures.

All Content is published "as-informational" without representations as to its application to any specific legal matter. Specifically:

• General reference. Content is intended as general reference for a broad audience and may not reflect the specific procedural requirements of any particular court, jurisdiction, or case;
• No solicitation. Nothing in any Content constitutes a solicitation to enter into an attorney-client relationship or to retain the Company for any specific outcome;
• Independent review required. Clients should independently verify all procedural information with the relevant court, statute, or licensed counsel before acting on it;
• No fiduciary duty. Publication of Content does not create any fiduciary, advisory, or trust-based duty between the Company and any reader.

While the Company makes reasonable efforts to publish accurate, current, and useful Content, all Content is provided without guarantee of accuracy, completeness, timeliness, or applicability to any specific legal matter. Jurisdictional rules, court procedures, and legal standards change frequently and vary significantly by state, county, and court division.

• The Client is solely responsible for independently verifying all procedural information before relying on it in active legal proceedings;
• Typographical errors, miscalculations, omissions, or outdated references do not constitute a binding representation or warranty;
• The Company reserves the right to correct, update, or remove Content at any time without prior notice;
• References to specific statutes, court rules, or case authorities are provided as starting points for further research, not as authoritative legal pronouncements.

As disclosed in the Terms of Service, the Company may use artificial-intelligence tools to assist with internal administrative and operational functions. AI-assisted output is subject to the following disclaimers:

• No legal advice. AI-generated or AI-assisted Content is not legal advice and is not a substitute for licensed counsel;
• Hallucination risk. AI tools can produce confidently-stated output that is inaccurate, incomplete, fabricated, or outdated — including invented case citations, misstated procedural rules, or fictitious statutes;
• Human review. The Company maintains human review over AI-generated output that is delivered to Clients or acted upon operationally, but does not guarantee that every AI-assisted statement is independently verified;
• Same disclaimers apply. AI-assisted Content is subject to the same "no legal advice," "no warranties," and "accuracy" disclaimers as all other Content;
• Verify before reliance. Clients must independently verify any procedural information, citation, calculation, or legal reference appearing in AI-assisted Content before relying on it.

The Company may, from time to time, publish or distribute templates, sample affidavits, example cover letters, schedules, checklists, and other reference documents. All such materials are provided as illustrative examples only and are subject to the following terms:

• Not fillable forms. Templates are not court-approved fillable forms unless explicitly identified as such and obtained directly from the relevant court;
• Jurisdiction-specific. Templates that appear to address a specific jurisdiction may not reflect the current procedural rules or local-rules variations of that jurisdiction;
• Adaptation required. Templates are intended as starting points only and must be substantively reviewed, adapted, and verified by licensed counsel before use in any actual matter;
• No warranty. The Company does not warrant that any template will be accepted by any court, satisfy any procedural requirement, or be sufficient for any particular use;
• Use at own risk. Reliance on any template, sample, or example provided by the Company is entirely at the Client's own risk.

The Company guarantees diligence, professional effort, and honest documentation — not outcome. The Company does not warrant, represent, or promise that any specific result will be achieved on any Order, including:

• Successful personal service on any named recipient;
• Acceptance of a domesticated subpoena or court filing by any court clerk;
• Location of any skip-trace subject within any particular timeframe;
• Production of investigative results favorable to the Client's position;
• Any favorable ruling, judgment, settlement, or other legal outcome in the underlying matter;
• The legal sufficiency of any document, affidavit, or other instrument prepared, filed, or served by the Company.

Although the Company provides Services across all fifty (50) U.S. states, the District of Columbia, Puerto Rico, and on a project-by-project basis internationally, each jurisdiction maintains its own procedural rules, court customs, statutory requirements, and licensing regimes.

• Local variation. Procedural rules and clerk-counter practices vary widely from state to state, from county to county, and even from courtroom to courtroom within the same courthouse;
• Rule changes. Procedural rules change with little advance notice, and the Company does not guarantee that its operational knowledge in any specific jurisdiction is current at all times;
• Licensing-required matters. Some jurisdictions require process servers, investigators, or other field operatives to hold specific licenses or registrations; the Company engages Subcontractors who are licensed where required, but does not warrant the validity of any third-party license;
• International service. International Service of process is subject to treaty obligations (Hague Service Convention, Inter-American Convention) and the law of the destination country, both of which carry significant timing variability beyond the Company's control;
• Counsel verifies. The Client (through licensed counsel) is responsible for verifying that the Service being ordered satisfies the procedural requirements of the relevant jurisdiction.

Service of process is an inherently uncertain field operation that depends on the cooperation, location, and conduct of third parties beyond the Company's control. Clients acknowledge the following service-of-process risks:

• Evasion. Named recipients may actively evade service through changed addresses, restricted-access residences, refusal to answer doors, or other deliberate conduct;
• Bad addresses. Addresses provided by Clients may be inaccurate, outdated, abandoned, or incomplete — resulting in unsuccessful attempts;
• Restricted access. Many residences, businesses, gated communities, and high-security buildings impose restrictions on access that prevent personal service even after diligent attempts;
• Posting and substitute service. Where personal service is not possible after diligent attempts, posting at the door or substitute service on a household member may be authorized by local rule — but the legal sufficiency of any non-personal service is a matter of law to be determined by counsel, not the Company;
• Quashed service. Service that the Company effects may later be challenged or quashed by a court for reasons related to the underlying merits of the matter — not the Company's diligence;
• Field hazards. Process servers occasionally encounter aggressive, threatening, or violent reactions from recipients; the Company will withdraw a Subcontractor from any unsafe situation, which may delay service.

Skip tracing and investigative Services rely on publicly available records, licensed commercial databases, and operational tradecraft. They are inherently probabilistic and subject to the following limitations:

• No location guarantee. The Company does not guarantee that any skip-trace subject will be located, that a current address will be developed, or that any specific result will be obtained;
• Database currency. Commercial databases used in skip-trace work are aggregated from public and proprietary sources; data may be stale, mismatched, or attributed to the wrong individual;
• Permissible purpose. Skip-trace and investigative Services are provided only for permissible purposes under applicable law (e.g., the Fair Credit Reporting Act, Driver's Privacy Protection Act, and Gramm-Leach-Bliley Act); the Client warrants that its request has a permissible purpose;
• Not a consumer report. Output from skip-trace Services is not a "consumer report" under the FCRA and may not be used to make decisions about credit, employment, insurance, housing, or any other purpose governed by the FCRA;
• Surveillance limits. Surveillance Services, where authorized, are limited to lawful observation in places where the subject does not have a reasonable expectation of privacy;
• Verification. Investigative results should be independently verified before being relied upon in any legal proceeding.

The Company offers court filing Services in many jurisdictions, but does not guarantee that any document presented for filing will be accepted by the clerk. Clerk-counter acceptance depends on:

• Legal sufficiency. The substantive sufficiency of the document, which is a question of law for the Client's counsel, not the Company;
• Local formatting. Compliance with the specific local-rules formatting requirements of the receiving court, which the Company will assist with on a best-effort basis;
• Filing fees. Payment of the correct filing fee in the form and tender method required by the receiving court;
• Clerk discretion. Individual clerk discretion, which can produce inconsistent results from one filing to another within the same court;
• Judge review. In some matters, judicial review at the time of filing may produce a rejection or remand for revision.

To the fullest extent permitted by applicable law, the Company provides all Services and Content "AS IS" and "AS AVAILABLE" without representations or warranties of any kind. The Company expressly disclaims:

• Implied warranties of merchantability — Services are not warranted to be fit for any particular commercial purpose beyond the specific operational service ordered;
• Implied warranties of fitness for a particular purpose — Clients are responsible for determining whether any Service is legally appropriate for their specific situation and jurisdiction;
• Warranties of accuracy or completeness — the Company does not warrant that Content is accurate, complete, current, or error-free at all times;
• Warranties of uninterrupted service — the website, communication systems, and operational platforms may experience downtime or technical failures without notice;
• Warranties of non-infringement — the Company does not warrant that Content does not infringe any third-party intellectual property right;
• Warranties of outcome — successful service, document acceptance, or favorable legal results are not guaranteed under any circumstances (see § 15).

The Company's aggregate liability arising out of or relating to any Service, Content, or these Governing Documents is limited in accordance with the limitation-of-liability provisions set out in the Terms of Service. In summary — and subject to the controlling language of the Terms of Service:

• Aggregate liability is capped at the fees actually paid by the Client to the Company for the specific Order giving rise to the claim;
• The Company is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages of any kind;
• The Company is not liable for lost profits, lost business opportunity, lost data, damage to reputation, or similar indirect losses;
• These limitations apply regardless of the theory of liability — contract, tort, statute, or otherwise — and survive termination of the Client relationship.

The Company is not liable for any failure or delay in performance caused by events beyond its reasonable control, including but not limited to: acts of God, natural disasters, public-health emergencies, war or armed conflict, civil unrest, terrorist acts, government action, court closures, postal-service disruptions, utility outages, cyber incidents, supply-chain disruptions, and labor actions.

By using the Company's website or Services, the Client agrees to defend, indemnify, and hold harmless Served 123 LLC, its officers, directors, members, employees, agents, and Subcontractors from and against any and all claims, damages, penalties, losses, and costs (including reasonable attorneys' fees) arising from:

• The Client's reliance on any Content, procedural guidance, template, or information provided by the Company without independent legal verification;
• Any violation of these Governing Documents or applicable law by the Client;
• Submission of false, misleading, unlawful, or legally defective documents through the Company's Services;
• Any third-party claim arising from the Client's use, misuse, or misrepresentation of Services or documents delivered by the Company;
• Any court sanction, fine, or adverse ruling resulting from the Client's failure to comply with applicable court rules despite using the Company's Services.

Access to served123.com is provided on an as-available basis. The Company makes no guarantee of uninterrupted, error-free, or secure access at all times. The website may be temporarily unavailable due to:

• Scheduled or emergency maintenance;
• Hosting outages, network failures, or DNS disruptions;
• Cyber incidents, including denial-of-service attacks or attempted intrusions;
• Technical failures of third-party platforms, hosting providers, or content-delivery networks;
• Any other condition beyond the Company's reasonable control.

The Company reserves the right to modify, suspend, or permanently discontinue any portion of the website or any Service at any time without prior notice or liability.

The Company's website may include links to external websites, legal databases, court portals, government agencies, and other third-party resources. These links are provided solely for convenience and do not constitute an endorsement, affiliation, or recommendation of any third-party website.

• The Company has no control over and assumes no responsibility for the content, accuracy, privacy practices, security posture, or availability of any linked third-party website;
• Accessing third-party websites through links on the Company's site is entirely at the Client's own risk;
• References to court rules, statutes, or legal standards found through third-party links should always be verified with the relevant court or a licensed attorney before reliance;
• The Company is not responsible for any damages or losses caused by the Client's interaction with any third-party website.

The Company's website uses cookies, web beacons, pixel tags, and similar tracking technologies to analyze traffic, improve user experience, and support certain operational functions. These technologies are not governed by this Disclaimer in detail — they are addressed in the Company's separate Cookie Policy.

• The Cookie Policy describes the categories of cookies in use, the purposes for which they are deployed, and the means by which visitors may accept, reject, or manage cookie preferences;
• Cookie-related data is also addressed in the Privacy Policy insofar as it relates to the collection, use, retention, and disclosure of personal information.

Email, text message, and other electronic communications between the Company and Clients are subject to the inherent security limitations of electronic communication. Specifically:

• Not encrypted end-to-end. Standard email is not encrypted end-to-end and may be intercepted, modified, or misdirected during transmission;
• Spoofing risk. Email addresses can be spoofed; the Company will never request payment-card details, account passwords, or other sensitive credentials by email or text;
• Verify suspicious requests. If you receive a communication purporting to be from the Company that requests a wire transfer, payment redirection, or any unusual action, verify by calling the Company directly at (800) 321-2377 before acting;
• Phishing. The Company is not liable for losses resulting from phishing or social-engineering attacks that impersonate Company personnel.

This Disclaimer is governed by and construed in accordance with the laws applicable to the Company under the Terms of Service § 25, without regard to conflict-of-law principles.

Disputes arising from or relating to this Disclaimer are subject to the following dispute-resolution framework, as set out in the Terms of Service:

Any claim or cause of action arising out of or relating to this Disclaimer, the Company's Services, or any Content must be filed within one (1) year after the cause of action accrues, or it is permanently barred. This shortened limitations period is set out in detail in Terms of Service § 30.

The Company may, from time to time, publish testimonials, case studies, or reviews from prior Clients. These materials are subject to the following disclaimers:

• Individual results. Testimonials reflect the experience of a specific Client on a specific matter and are not representative of the experience that any other Client may have;
• Results may vary. Past performance on prior matters is not a guarantee of similar performance or results on any future matter; outcomes depend on facts, jurisdiction, and many factors outside the Company's control;
• Editorial discretion. Testimonials may be edited for length and clarity; the substance of the testimonial is preserved;
• Privacy. Testimonials are published with the Client's permission and, where applicable, redacted to remove personally identifying information or confidential case details;
• No solicitation. Testimonials are provided as informational reference and do not constitute a solicitation to enter into an attorney-client relationship or to retain the Company for any specific outcome.

The Company reserves the right to modify this Disclaimer at any time. The most current version will always be published at served123.com/disclaimer-policy with a revised effective date.

• Material changes — changes that materially expand the Client's obligations, alter the limitation of liability, or modify the dispute-resolution framework — will be communicated by email to active Clients, by prominent notice on the Company's website, or both, prior to taking effect;
• Non-material changes — corrections, clarifications, and minor refinements — may take effect upon posting;
• Continued use of the Company's website or Services following any change constitutes acceptance of the updated Disclaimer as to subsequent Orders. Amendments do not retroactively expand the Client's obligations as to Orders accepted under a prior version.

Questions about this Disclaimer, concerns about Content or communications from Company personnel, or requests to clarify the scope of the Company's Services should be directed to: