Terms & Conditions of Service

These T&C apply to every Order placed with Served 123 LLC, regardless of which specific service is requested. All Orders are subject to the following general operating principles:

• Email-first communication: All correspondence is conducted via email at info@served123.com. Clients must monitor their inbox and respond within five (5) business days when clarification is requested. Failure to respond may result in an order hold or cancellation without refund.
• Payment first: No work commences until full payment is received and cleared. Orders are not confirmed until the Company issues an acknowledgment following payment verification.
• Client responsibility for documents: Clients are solely responsible for the accuracy, legal sufficiency, and completeness of all documents submitted. The Company processes and transmits documents as provided — it does not review them for legal adequacy.
• No parallel execution assumed: Multiple jobs are not processed simultaneously unless explicitly agreed to in writing prior to Order placement. Turnaround times may vary based on capacity, volume, and geography.
• Sensitive data: Clients must redact all personally identifiable information or privileged content not necessary for the service. The Company disclaims liability for inadvertent exposure of improperly submitted data.

Each service address is treated as a unique job. Each Order includes up to three (3) diligent service attempts, made at varied times and on different days to satisfy legal diligence standards in the applicable jurisdiction. Attempts are documented with precise date, time, method, and outcome.

Timeframes below apply to the first attempt only — not job completion:

• The Company is not responsible for delays caused by recipient evasion, inaccessible properties, lack of building access codes, inclement weather, or legal holidays
• Proof of service (affidavit) is delivered in PDF format via email unless a different format is requested in writing prior to job completion
• Affidavit amendments must be requested within three (3) business days of receipt; requests received after this window will not be honored
• Client-provided incorrect addresses do not constitute grounds for refund — address accuracy is the sole responsibility of the Client
• The Company is not responsible for lost cases, dismissed claims, or missed deadlines resulting from unsuccessful service attempts

The Company's subpoena domestication process includes: document review for formatting compliance, state-compliant preparation, filing with the correct receiving court, follow-up retrieval of the issued subpoena, and service upon the designated recipient. Clients must submit:

• The original foreign or out-of-state subpoena issued by the originating court
• Confirmation that the subpoena complies with the laws of the originating jurisdiction
• Full case caption details including case number, court name, and all party names as they appear in the action
• The name, address, and entity type of the subpoena recipient

Foreign subpoenas incur an additional fee that will be disclosed at invoicing. Each domestication is treated as a separate process — reuse of previously prepared documents for other matters, jurisdictions, or recipients is not permitted.

Any modification to a domesticated subpoena — including a change in recipient, date, scope of production, or case caption — requires a new domestication Order and corresponding fee. Partial modifications are not available.

Skip tracing is offered exclusively for lawful legal purposes in direct support of service of process. Clients must not use skip trace results for any of the following purposes: harassment, surveillance, stalking, debt collection without proper licensing, marketing, or any other purpose unrelated to serving legal process.

Most standard searches are completed within one (1) to three (3) business hours. Complex or restricted record searches, multi-state lookups, or searches involving alias usage or deliberate evasion may take longer and will be communicated to the Client.

• A skip trace is considered complete upon identification of the most likely current address or known point of contact based on available data
• Results do not guarantee the subject will be present at the identified location or that service will be successful
• No refunds are issued for limited, partial, or inconclusive results when a diligent search has been conducted
• The Client is solely responsible for verifying and acting on results; the Company makes no warranty as to the current accuracy of any data point returned

Court document retrieval includes: travel to the specified courthouse, case lookup and identification, physical or digital copy procurement, and secure delivery to the Client via email in PDF format. Service fees are per retrieval event and are non-refundable regardless of court outcomes or document availability.

Clients must supply all of the following prior to Order acceptance:

• Full case number as it appears in court records
• Full legal names of all parties as they appear in the case caption
• The courthouse name, branch, division, and physical address
• The specific document(s) or filing(s) requested and the approximate date of filing if known

The Company provides physical and electronic court filing services depending on the applicable jurisdiction and the court's accepted filing methods. Physical filing involves hand-delivering documents to the courthouse clerk's office. Electronic filing (e-filing) is available where courts accept third-party filer submissions.

The Company is not responsible for the formatting, legal sufficiency, procedural accuracy, or substantive content of any documents submitted by the Client. Clients are solely responsible for ensuring their documents comply with all applicable local rules, standing orders, and court-specific formatting requirements.

Court filing fees, if any, are the sole responsibility of the Client and will be disclosed prior to submission. The Company will not advance court fees on the Client's behalf without prior written agreement.

Mobile notary services are provided based on availability and geographic coverage. The Company dispatches licensed, commissioned notaries to the Client's designated location. All signers must be present at the scheduled appointment time with a valid, unexpired, government-issued photo identification.

• Cancellations: All cancellations must be submitted in writing at least 24 hours in advance of the scheduled appointment time. Late cancellations or no-shows will result in full fee retention.
• Travel and wait time: Travel time to and from the signing location and reasonable wait time (up to 15 minutes) are included in the base fee. Extended wait time beyond 15 minutes is billed at the applicable hourly rate.
• Unprepared signers: If a signing cannot be completed because a signer is unavailable, lacks proper ID, refuses to sign, or the documents are not ready, the full fee will be retained and a new Order must be placed for any subsequent attempt.
• Notary capacity: Notaries may only notarize the type and number of documents specified in the Order. Additional documents added at the time of signing may require a new Order or supplemental fee.
• Safety and discretion: The Company reserves the right to cancel or discontinue any notary assignment at any time based on safety concerns, scope creep, or resource unavailability, with a partial refund issued at the Company's sole discretion.

Apostille facilitation includes: document intake and review for eligibility, coordination of notarization if required, submission to the appropriate Secretary of State office, and return of the apostilled documents to the Client via secure email (PDF) or physical mail where required. Turnaround times are dictated by the issuing state agency and cannot be guaranteed by the Company.

• Clients are responsible for ensuring their documents are valid, unexpired, and eligible for apostille under the laws of the issuing state before submission
• State processing times vary significantly — standard processing may take 2–8 weeks; expedited processing is available where offered by the state at additional cost
• The Company is not liable for rejections or delays due to document errors, ineligibility, issues within the Secretary of State's office, or courier failures during return delivery
• International apostille requirements vary by destination country; the Client is solely responsible for confirming the receiving country accepts apostilles issued by the relevant U.S. state

Courier services include physical pickup and delivery of legal documents, court filings, time-sensitive instruments, or any other materials specified in the Order. All delivery instructions, including recipient name, exact address, access codes, and delivery window, must be confirmed in writing prior to dispatch.

• Estimated delivery windows: Delivery estimates are not guarantees and depend on traffic, weather, building access, and courier availability. Time-critical deliveries should be communicated clearly at the time of Order.
• Failed delivery: The Company is not responsible for failed delivery due to incorrect recipient information, refusal to accept, restricted or gated access, or inaccessible locations. Re-delivery requires a new Order and additional fee.
• Proof of delivery: The Company documents all deliveries with date, time, and recipient acknowledgment where possible. Proof of delivery is provided upon request.
• Document condition: Clients are responsible for ensuring documents are properly packaged and labeled. The Company is not liable for damage to improperly prepared materials.

Investigative services include but are not limited to: surveillance and stakeout operations, piracy enforcement audits, asset verification, background confirmation, and field verification activities. All assignments are conducted strictly in accordance with applicable local, state, and federal law.

• No outcome guarantees: The Company makes no representations or warranties regarding the findings, conclusions, or actionable results of any investigative assignment
• Billing basis: Clients are billed based on time, resources, and expenses allocated to the assignment — not based on findings or outcomes
• Right to discontinue: The Company reserves the right to discontinue or suspend any investigation where legal, safety, or ethical concerns arise, with written notice to the Client and a partial refund of unearned fees at the Company's discretion
• Findings documentation: All findings are documented and delivered in a written report consistent with professional investigative standards
• Lawful purpose required: Clients must certify that the investigation is for a lawful purpose. The Company reserves the right to verify the legitimacy of any request and to decline any Order at its sole discretion

International service of process is offered in two primary forms:

• Informal Service: Performed through vetted foreign process servers or agents. Informal service may take approximately 2–6 weeks depending on the country and recipient location. Enforceability in the foreign jurisdiction is the Client's sole responsibility.
• Formal Service (Letters Rogatory): Coordinated through diplomatic channels involving the U.S. Department of State and the foreign government. This process can take 10–18 months or longer and is subject to the cooperation of the foreign government. No delivery timeline can be guaranteed.

Additional fees apply for international services including foreign agent fees, translation costs, diplomatic fees, courier costs, and any government-imposed charges. All fees will be disclosed prior to Order acceptance.

Any material change to the original Order constitutes a new, separately billed Order. Material changes include but are not limited to:

• A new or updated service address (including corrections to a previously provided address)
• Newly issued, amended, or superseded documents replacing those in the original Order
• A fresh set of attempts required after the original three (3) attempts have been exhausted
• Extension of scope to a new party, case, or jurisdiction
• A change in service type (e.g., upgrading from Standard to Rush)

The Company cannot guarantee service — and will not attempt service without prior authorization — at the following types of locations:

• Military bases and installations (active or reserve)
• Federal buildings, government offices, or secure government facilities
• Correctional facilities, jails, prisons, or immigration detention centers
• Embassies, consulates, and diplomatic missions
• Native American tribal lands where tribal jurisdiction restricts private process servers
• Psychiatric facilities, hospitals, or other institutions where access is controlled by staff

For restricted locations, the Company can assist in arranging service through a sheriff, U.S. Marshal, or other court-authorized authority. This arrangement incurs separate fees and extended timelines that will be communicated before any work is commenced.

The Company retains records of all paid, completed Orders — including submitted documents, affidavits, correspondence, and service records — for a period of seven (7) years from the date of job completion. This retention period is maintained for legal compliance, dispute resolution, and evidentiary purposes.

• Clients may request earlier deletion of their records in writing at info@served123.com; however, the Company reserves the right to retain records required by law or ongoing legal proceedings
• Documents from unpaid or abandoned Orders are not retained and are automatically purged after a reasonable administrative period
• Clients are solely responsible for retaining their own copies of all submitted and returned documents; the Company is not liable for the Client's failure to archive their materials
• Duplicate or replacement copies of previously delivered documents may be requested for a nominal administrative fee

Service-specific questions, operational inquiries, or document submissions should be directed to: