Privacy Policy

The Company collects only the information necessary to deliver, manage, improve, and protect our services. Categories of information we collect include:

• Identity & Contact Information: Full name, email address, phone number, mailing address, and company name provided when placing an Order or contacting us.
• Service Data: Case-specific information submitted with each Order, including recipient names, service addresses, case numbers, court details, and documents submitted for service or filing.
• Payment Information: Payment is processed through secure third-party processors (PayPal, Square). The Company does not store full credit card numbers, bank account numbers, or other financial credentials.
• Communication Records: Records of all email correspondence between the Client and the Company, including order discussions, status updates, and dispute communications.
• Technical Information: IP address, browser type and version, device type, operating system, pages visited, time spent on site, and referral source — collected automatically through cookies and analytics tools.
• User-Submitted Documents: Any legal documents, identification materials, or supporting files uploaded or emailed by the Client in connection with an Order.

• To process, confirm, fulfill, and manage Orders for legal support services
• To communicate with Clients regarding Order status, service updates, and affidavit delivery
• To verify Client identity and eligibility to use our services
• To maintain billing records, payment history, and Client correspondence for legal compliance and dispute resolution
• To improve website functionality, user experience, and service quality through aggregated analytics
• To investigate and respond to complaints, disputes, or potential misconduct
• To comply with applicable legal obligations, court orders, and law enforcement requests
• To protect the rights, safety, and interests of the Company, its staff, subcontractors, and other clients

• Contractual Necessity: Processing is necessary to fulfill the Order the Client has placed or to take steps at the Client's request prior to placing an Order.
• Legal Obligation: Processing is necessary to comply with a legal obligation, including recordkeeping requirements and responses to court orders.
• Legitimate Interests: Processing is necessary for the Company's legitimate business interests, including fraud prevention, security, and dispute resolution — where these interests are not overridden by the Client's privacy rights.
• Consent: Where required by law, the Company will obtain explicit consent before processing data for optional purposes such as marketing communications.

• Subcontractors and Field Agents: Process servers, notaries, couriers, investigators, and legal affiliates engaged to fulfill specific Orders, limited to information necessary to complete the assignment. All subcontractors are subject to confidentiality obligations.
• Courts, Clerks, and Government Agencies: As required by applicable law, court order, subpoena, or as necessary to fulfill the service.
• Payment Processors: PayPal and Square process payment transactions on the Company's behalf under their own privacy policies and PCI-DSS compliance standards.
• Law Enforcement: When required by law or when the Company reasonably believes disclosure is necessary to protect against fraud, abuse, or threats to physical safety.
• Business Successors: In the event of a merger, acquisition, or asset sale, Client information may be transferred to the successor entity, subject to the same privacy protections.

As disclosed in the Terms of Service, the Company may use artificial intelligence tools to assist with internal administrative and operational functions. When AI tools are used in the processing of Client information, the following safeguards apply:

• AI tools are evaluated for their privacy practices and data handling standards before deployment
• The Company does not transmit confidential case details, personally identifiable information, or privileged content to AI platforms in an unsecured or non-compliant manner
• All AI-processed data remains subject to the same confidentiality and retention standards as non-AI processed data
• Human review is maintained over all AI outputs before they are acted upon or delivered to Clients

All service-related communication is conducted via email. Clients may opt out of non-essential or promotional communications at any time by emailing info@served123.com with the subject line "Unsubscribe."

The Company employs administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, and destruction, including encrypted storage, access controls, and regular security reviews.

Retention Schedule: Paid, completed Order records are retained for seven (7) years from Order completion. Unpaid or abandoned Orders are purged after a reasonable administrative period. Communication records are retained for three (3) years unless a longer period is required for legal compliance or dispute resolution.

In the event the Company discovers a security breach resulting in unauthorized access or disclosure of personal information, we will:

• Contain and assess: Immediately contain the breach and assess the scope and nature of compromised data
• Notify affected clients: Provide timely written notification to all Clients whose information was affected, to the extent required by applicable law
• Regulatory notification: Notify appropriate regulatory authorities where required by applicable state or federal law
• Remediation: Implement appropriate remediation measures to prevent recurrence

Subject to applicable law and certain exceptions, you have the following rights with respect to your personal information:

The Company will respond to all verified rights requests within 30 days. The Company may require identity verification before processing requests.

• Right to Know: Request disclosure of what personal information has been collected, sources, business purposes, and categories of third parties with whom information has been shared.
• Right to Delete: Request deletion of personal information, subject to certain exceptions for pending transactions or legal obligations.
• Right to Correct: Request correction of inaccurate personal information maintained by the Company.
• Right to Opt-Out of Sale or Sharing: The Company does not sell or share personal information for cross-context behavioral advertising. You may still submit an opt-out request at info@served123.com.
• Right to Limit Use of Sensitive Personal Information: Limit the use and disclosure of sensitive personal information to purposes necessary for the requested service.
• Right to Non-Discrimination: The Company will not discriminate against you for exercising any of your CCPA/CPRA rights.

The Company is based in the United States and processes all data primarily within the U.S. However, in connection with international service orders, Client data may be shared with vetted agents, foreign process servers, or government bodies in other countries. Only the minimum data necessary to complete the service is transferred, and all foreign agents are subject to confidentiality obligations.

Our website may contain links to external websites not operated or controlled by Served 123 LLC. The Company is not responsible for the content, privacy practices, or data handling of any third-party website.

Our services are intended solely for adults aged 18 years or older. The Company does not knowingly collect, store, or process personal information from individuals under the age of 18.

Privacy questions, rights requests, data concerns, breach reports, or requests to update or delete your information should be directed to: