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Everything you need to know

Frequently Asked Questions

Answers about our services, process, pricing, and policies — searchable across every topic and organized by category. If your question isn't here, our team responds within minutes during business hours.

50States + DC
+ Puerto Rico
NAPPSAccredited
Member
24/7Online
Intake
8Core
Services
No matching questions
Try a different keyword, or contact us directly — we'll get you an answer in minutes.
Served 123 LLC is a nationwide legal-support company providing service of process, skip tracing, subpoena domestication, document retrieval, court filings, mobile notary, courier services, and apostille processing across all 50 states, Washington, D.C., and Puerto Rico, with international service available worldwide. We work with law firms, corporate legal departments, government agencies, paralegals, insurance carriers, collection professionals, and self-represented parties.
No. Served 123 LLC is not a law firm and does not provide legal advice or representation. All services are administrative and operational, performed based on client instructions. We strongly recommend consulting your own attorney regarding legal strategy, statutes of limitations, or compliance with court rules.

We provide coverage across all 50 U.S. states, Washington, D.C., and Puerto Rico through a vetted network of local process servers and field agents familiar with each jurisdiction's procedural rules. International service is also available worldwide — formally via the Hague Convention or Letters Rogatory, or through private process servers in non-Hague countries.

RelatedCoverage mapSubpoena domestication
You can submit a request through our online intake at any time. Our office responds Monday–Friday, 9 AM–5 PM Eastern Time. Field servers operate beyond those hours when matters require evening, early-morning, weekend, or holiday attempts — an after-hours surcharge may apply for non-business-hour dispatch. Coverage extends nationwide, so we coordinate against the local time zone for each service address.
Our client base spans:
  • Law firms of every size — solo practitioners through AmLaw 100
  • Corporate in-house legal teams and compliance departments
  • Government agencies and public-sector legal offices
  • Paralegals, legal assistants, and litigation support staff
  • Insurance carriers and subrogation departments
  • Collections professionals and judgment recovery firms
  • Self-represented parties handling their own matters
We tailor communication style and reporting cadence to match the client — from concise email confirmations for solo practitioners to formal status reports for corporate accounts.
Yes. Served 123 LLC is an accredited member of the National Association of Professional Process Servers (NAPPS). Every server in our network is vetted, bonded, and licensed where required by their jurisdiction. Membership reflects our commitment to professional standards, ethical conduct, and procedural compliance.
All client communications, documents, and case data are treated as confidential. Documents are transmitted over encrypted channels, stored on access-controlled systems, and shared only with personnel directly involved in completing the assignment. We do not disclose client identities, case details, or service outcomes to third parties except as legally required. See our Privacy Policy for the full framework.
We retain case records securely for the long term, which is important because affidavits and supporting documentation may be subpoenaed years after a matter closes. If you need a duplicate affidavit, server testimony, or supporting records from a prior assignment, contact our office with the case reference and we'll retrieve it from archive.

Yes. For international service, we coordinate through the Hague Convention's Central Authority channels or through alternate channels in non-Hague countries. Translation services and language-specific server placement are coordinated as needed and identified in your written quote at intake.

RelatedApostille & authenticationInternational service

Three options, all easy:

  • Online quote form — fastest path; submit through any service page
  • Email — send documents and matter details to info@served123.com
  • Phone — call (800) 321-2377 Mon–Fri 9–5 ET and we'll walk through it with you
No account required. We reply with a written quote in the form of a no-obligation invoice; work begins once you approve and pay it.
For service of process, the typical intake includes the documents to be served (PDF preferred), the recipient's full name and service address, the case caption and court information, and any deadlines or service preferences. For specialty services, requirements vary — we'll ask follow-up questions if anything is missing. Don't have everything? Submit what you have and we'll follow up rather than make you gather it all upfront.
Documents can be uploaded directly through our online quote forms or attached to an email to info@served123.com. All transfers occur over TLS-encrypted connections. For especially sensitive matters, we can provide a secure link or accept documents through your firm's preferred secure-share platform on request.
We respond to quote requests within 5–10 minutes during business hours. Quotes are written, free, and include any foreseeable supplementary fees so there are no surprises later. Outside business hours, we respond first thing the next business day.
No account required for individual matters. You submit, we send a written quote in the form of a no-obligation invoice, you approve and pay, we execute, and you receive the affidavit. For volume clients placing multiple matters per month, we set up a standing account with consolidated invoicing and a dedicated coordinator — but that's an upgrade for convenience, not a requirement.
Every matter receives instant email status updates at each milestone — order confirmation, server assigned, attempt completed, affidavit ready. You can reply to any update email, contact your dedicated coordinator, or call (800) 321-2377 with the case reference for an interim status check.
Email is our default — instant, written, archivable, and easy to forward to colleagues. We also support phone, text message for urgent updates, and secure portal communication for clients who require it. Every matter has a single point of contact (your dedicated coordinator) so you're not bouncing between departments.
Yes — contact us as soon as possible. Changes before dispatch are typically free and easy (corrected name spellings, revised case numbers, additional documents). Changes after dispatch may require additional work or fees, especially if the server has already attempted the original instructions. A change of service address after submission is treated as a new job and incurs a separate fee.
Reply to any email update from your case file — it routes directly to your dedicated coordinator. You can also call (800) 321-2377 Mon–Fri 9–5 ET, or email info@served123.com with the case reference. Same-Day tier matters include a direct line to the coordinator handling that specific dispatch.
Everything you need to know

Frequently Asked Questions

Answers about our services, process, pricing, and policies — searchable across every topic and organized by category. If your question isn't here, our team responds within minutes during business hours.

50States + DC
+ Puerto Rico
NAPPSAccredited
Member
24/7Online
Intake
8Core
Services
No matching questions
Try a different keyword, or contact us directly — we'll get you an answer in minutes.
Served 123 LLC is a nationwide legal-support company providing service of process, skip tracing, subpoena domestication, document retrieval, court filings, mobile notary, courier services, and apostille processing across all 50 states, Washington, D.C., and Puerto Rico, with international service available worldwide. We work with law firms, corporate legal departments, government agencies, paralegals, insurance carriers, collection professionals, and self-represented parties.
No. Served 123 LLC is not a law firm and does not provide legal advice or representation. All services are administrative and operational, performed based on client instructions. We strongly recommend consulting your own attorney regarding legal strategy, statutes of limitations, or compliance with court rules.

We provide coverage across all 50 U.S. states, Washington, D.C., and Puerto Rico through a vetted network of local process servers and field agents familiar with each jurisdiction's procedural rules. International service is also available worldwide — formally via the Hague Convention or Letters Rogatory, or through private process servers in non-Hague countries.

RelatedCoverage mapSubpoena domestication
You can submit a request through our online intake at any time. Our office responds Monday–Friday, 9 AM–5 PM Eastern Time. Field servers operate beyond those hours when matters require evening, early-morning, weekend, or holiday attempts — an after-hours surcharge may apply for non-business-hour dispatch. Coverage extends nationwide, so we coordinate against the local time zone for each service address.
Our client base spans:
  • Law firms of every size — solo practitioners through AmLaw 100
  • Corporate in-house legal teams and compliance departments
  • Government agencies and public-sector legal offices
  • Paralegals, legal assistants, and litigation support staff
  • Insurance carriers and subrogation departments
  • Collections professionals and judgment recovery firms
  • Self-represented parties handling their own matters
We tailor communication style and reporting cadence to match the client — from concise email confirmations for solo practitioners to formal status reports for corporate accounts.
Yes. Served 123 LLC is an accredited member of the National Association of Professional Process Servers (NAPPS). Every server in our network is vetted, bonded, and licensed where required by their jurisdiction. Membership reflects our commitment to professional standards, ethical conduct, and procedural compliance.
All client communications, documents, and case data are treated as confidential. Documents are transmitted over encrypted channels, stored on access-controlled systems, and shared only with personnel directly involved in completing the assignment. We do not disclose client identities, case details, or service outcomes to third parties except as legally required. See our Privacy Policy for the full framework.
We retain case records securely for the long term, which is important because affidavits and supporting documentation may be subpoenaed years after a matter closes. If you need a duplicate affidavit, server testimony, or supporting records from a prior assignment, contact our office with the case reference and we'll retrieve it from archive.

Yes. For international service, we coordinate through the Hague Convention's Central Authority channels or through alternate channels in non-Hague countries. Translation services and language-specific server placement are coordinated as needed and identified in your written quote at intake.

RelatedApostille & authenticationInternational service

Three options, all easy:

  • Online quote form — fastest path; submit through any service page
  • Email — send documents and matter details to info@served123.com
  • Phone — call (800) 321-2377 Mon–Fri 9–5 ET and we'll walk through it with you
No account required. We reply with a written quote in the form of a no-obligation invoice; work begins once you approve and pay it.
For service of process, the typical intake includes the documents to be served (PDF preferred), the recipient's full name and service address, the case caption and court information, and any deadlines or service preferences. For specialty services, requirements vary — we'll ask follow-up questions if anything is missing. Don't have everything? Submit what you have and we'll follow up rather than make you gather it all upfront.
Documents can be uploaded directly through our online quote forms or attached to an email to info@served123.com. All transfers occur over TLS-encrypted connections. For especially sensitive matters, we can provide a secure link or accept documents through your firm's preferred secure-share platform on request.
We respond to quote requests within 5–10 minutes during business hours. Quotes are written, free, and include any foreseeable supplementary fees so there are no surprises later. Outside business hours, we respond first thing the next business day.
No account required for individual matters. You submit, we send a written quote in the form of a no-obligation invoice, you approve and pay, we execute, and you receive the affidavit. For volume clients placing multiple matters per month, we set up a standing account with consolidated invoicing and a dedicated coordinator — but that's an upgrade for convenience, not a requirement.
Every matter receives instant email status updates at each milestone — order confirmation, server assigned, attempt completed, affidavit ready. You can reply to any update email, contact your dedicated coordinator, or call (800) 321-2377 with the case reference for an interim status check.
Email is our default — instant, written, archivable, and easy to forward to colleagues. We also support phone, text message for urgent updates, and secure portal communication for clients who require it. Every matter has a single point of contact (your dedicated coordinator) so you're not bouncing between departments.
Yes — contact us as soon as possible. Changes before dispatch are typically free and easy (corrected name spellings, revised case numbers, additional documents). Changes after dispatch may require additional work or fees, especially if the server has already attempted the original instructions. A change of service address after submission is treated as a new job and incurs a separate fee.
Reply to any email update from your case file — it routes directly to your dedicated coordinator. You can also call (800) 321-2377 Mon–Fri 9–5 ET, or email info@served123.com with the case reference. Same-Day tier matters include a direct line to the coordinator handling that specific dispatch.
We retrieve case dockets, certified copies, pleadings and motions, orders and judgments, court transcripts, and general filings and exhibits from local, state, and federal courts nationwide. Common requests include divorce decrees, probate records, criminal histories, judgment records, and complete case files for appeal or post-judgment matters. Rush requests are accommodated where the court can support them.
No — court-assessed filing and copy fees are separate from our service fee and passed through at cost. They vary widely by court, document type, and certification requirements. All foreseeable court fees are disclosed in your written quote and require client authorization before we advance payment to the court. There is no markup on pass-through court fees.
Yes. We handle both electronic and physical court filings based on the court's rules. We manage submission routing, deadline compliance, and provide written confirmation of filing on every order, including stamped/conformed copies where the court returns them. Speed options range from routine handling through same-day rush filings, subject to the court's own intake processing.
For courts with online dockets and digital records, retrieval is typically same-day or next-day. For courts requiring physical clerk visits or off-site archive retrieval, turnaround is usually 3–7 business days depending on the court's processing time. Rush retrieval is available where the court can accommodate it. Specific timing is included in your quote.
Yes. We retrieve and deliver certified copies, exemplified copies, and triple-certified (apostille-ready) copies based on your downstream use. The court charges per-page certification fees that are passed through at cost. Specify the certification level needed at intake — exemplified copies are typically required for use in another court, while triple-certified are required for international apostille processing.
We dispatch a field agent to the courthouse to pull, copy, and certify records on site. This is common for older cases not yet digitized, sealed records requiring clerk supervision, and microfilm or off-site archive matters. Travel time and clerk-window wait time are factored into the quote.
Yes — federal district courts, bankruptcy courts, and circuit courts of appeals nationwide. Federal filings typically run through PACER/CM-ECF for electronic filing and ECF for retrieval; physical clerk visits are handled by field agents in the relevant district. Federal pass-through fees (PACER charges, certified copy fees) are billed at cost.
Yes — same-day filings are routinely handled when received with sufficient time before the court's daily intake cutoff. For courts that close at 5 PM, we generally need clean documents in hand by mid-afternoon to file the same day; the exact cutoff depends on the court. Rush filings carry a same-day handling fee, disclosed at intake.
RelatedCourt filingsRush fees
Sealed records are accessible only with appropriate authorization — a court order, party-status credentials, or counsel-of-record verification. We can advise on the correct procedure and submit an unsealing motion package where appropriate, but the underlying access decision rests with the court. Restricted records that require party verification are retrieved upon submission of the appropriate credentials.
Mobile Notary
We dispatch a certified notary professional to your location — office, home, hospital, assisted-living facility, or any agreed-upon site. You can request a specific appointment date and window through our order form. We can also bring printed documents (specify at intake) and offer mailing options after notarization: First Class, Certified Mail, Priority Mail, and Express Mail. Availability varies by location and time.
All standard notarial acts:
  • Acknowledgments — confirming the signer is who they say and signed willingly (deeds, contracts, powers of attorney)
  • Jurats — administering an oath or affirmation to the signer of an affidavit or sworn statement
  • Signature witnessing — observing and verifying signing
  • Copy certifications — certifying photocopies of original documents (where state law permits)
  • Oaths and affirmations — administered for testimonial or evidentiary purposes
Specify the act type at intake so the notary brings the correct form language.
A current government-issued photo ID: driver's license, state ID, U.S. passport, U.S. military ID, or permanent resident card. The ID must be valid (not expired) and bear a photograph and signature. The name on the ID must match the name on the document being notarized — flag any discrepancies at intake (recent name changes, marriage, etc.) so we can advise on the correct procedure.
Remote Online Notarization (RON) is supported in states that have authorized it. RON requires audio-visual technology, identity verification through a third-party service, and a notary commissioned in a RON-authorized state. Discuss your specific requirements at intake — for some matters, in-person mobile notary is faster and simpler than the RON setup process.
Apostille & Authentication
An apostille is an international authentication certificate issued under the Hague Apostille Convention that certifies a U.S.-issued document for use in foreign countries. You need an apostille when a U.S. document — birth certificate, power of attorney, corporate resolution, court judgment, academic transcript, marriage certificate — must be officially recognized by authorities in another Hague Convention country.
We process apostilles for all Hague Convention member countries — including the UK, EU member states, Japan, Mexico, Brazil, India, Australia, and most of Latin America. For non-Hague countries, we coordinate authentication through alternate channels: state-level certification, U.S. Department of State authentication, and embassy/consulate legalization. Provide the destination country at intake so we confirm the correct procedure.
Standard processing typically runs 1–3 weeks for state-level apostilles, depending on the issuing state. Federal documents requiring U.S. State Department authentication generally take 6–12 weeks. Expedited service is available in many states for an additional fee. Embassy legalization for non-Hague countries adds further time. Specific timing is included in your quote.
Both certify documents for international use, but the procedure differs based on the destination country:
  • Apostille — single certificate sufficient for any Hague Convention member country. Issued by the originating state or the U.S. Department of State.
  • Authentication / legalization — multi-step process for non-Hague countries: notary → state certification → U.S. State Department → destination country's embassy or consulate.
We handle both end-to-end based on the destination country.
Legal Courier
Same-day secure delivery of legal documents and packages between courts, opposing counsel, clients, and other parties. Common requests include filed pleadings, settlement packages, signed agreements, original documents requiring physical delivery, and time-sensitive correspondence. We provide confirmation of delivery on every assignment, with the recipient name, location, and timestamp.
Yes. For documents requiring documented chain of custody — original signed instruments, sealed evidence, settlement payments, original certified court records — we provide tracked custody from pickup to delivery, with timestamped handoffs and signature receipts at each transfer point. Specify chain-of-custody handling at intake; standard couriers do not provide this level of documentation.
Every service of process tier includes:
  • Up to three (3) diligent attempts at a single address
  • A court-ready affidavit (perjury affirmation by default; notarization where required or requested)
  • Instant email status updates throughout the matter
  • A dedicated coordinator as your single point of contact
  • Secure long-term retention of case records
Specialty services (subpoena domestication, apostille, etc.) include their own scope-specific inclusions detailed in the written quote.
RelatedFull pricing
No. Every charge is disclosed and approved before work begins. Some matters carry supplementary fees — for example, a rural address, restricted facility, or same-day rush. These are itemized in writing and require your authorization before any related work commences. There are no undisclosed charges on a Served 123 invoice.
RelatedSupplementary fees schedule
All major credit cards (Visa, Mastercard, AmEx, Discover), ACH transfer, business check, and law-firm IOLTA / trust accounts. Approved volume accounts can be invoiced on net-30 terms. We do not surcharge for paying by check or ACH versus card.
Yes. We accept payments drawn on law-firm IOLTA accounts and operating accounts. Provide the trust account information at intake and we'll structure the invoice accordingly. We also support split payments — fees from operating, costs from trust — when your firm requires that allocation for client billing purposes.
Yes — for approved volume accounts. We typically extend net-30 terms to firms placing roughly 10+ matters per month with a verifiable billing history. The net-30 setup includes a credit application and standard reference verification. Solo practitioners and one-off clients are billed at the time of order.
Firms placing roughly 10+ matters per month qualify for tiered volume rates, a dedicated account manager, consolidated monthly invoicing, and custom service-level agreements. We can also pre-authorize routine supplementary fees against your account so individual matters don't require case-by-case approval. Contact us with your typical monthly volume and we'll send a tailored rate card.
RelatedRequest volume pricing
Yes. Clients can cancel at any time — cancellation handling, including any refund of fees already paid or work already performed, is governed by our Refund & Cancellation Policy. The policy details exact cutoffs, what's refundable, and how requests are processed. If you're considering a cancellation, contact us at (800) 321-2377 and we'll walk through the specifics for your matter.
Process serving fees compensate for diligent effort, not for a guaranteed outcome. If the address is bad or the subject is evasive, you'll receive a documented affidavit of non-service that's still court-filable. The base fee remains earned, but we'll discuss next steps — re-attempts at a corrected address, skip tracing, or alternative service — and only quote additional work once you authorize it.
RelatedRefund & cancellation policy
Always. Multi-state coordinated service, vessel or remote-site service, trial subpoena coordination, foreign-language requirements, or any other atypical matter is reviewed individually and quoted with a written scope before work begins. Submit your matter with whatever detail you have and we'll come back with a complete quote — typically within minutes during business hours.
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