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Disclosed before work begins
Every supplementary fee is communicated and quoted in writing before any related work commences. No condition, no surprise.
Mon–Fri 9 AM – 5 PM · Nationwide
Our standard pricing covers the substantial majority of routine assignments. When a matter requires specialized handling, additional logistics, or expedited dispatch, those costs are quoted in writing, authorized by you, and never assumed. There are no undisclosed charges on a Served 123 invoice.
Every supplementary fee is communicated and quoted in writing before any related work commences. No condition, no surprise.
We don't proceed on assumption. Each fee requires your written or recorded approval before a server is dispatched.
Once authorized and the related work has begun, supplementary fees are deemed earned and are non-refundable.
A brief, plain-English explanation of what supplementary fees are, when they apply, and what they don't cover.
A routine service of process — a residential address inside a metropolitan area, no time constraints, a cooperative subject — is exactly what our base pricing is built around. The substantial majority of assignments fall into that category and incur no supplementary fees beyond the published rate.
The remaining matters carry real, identifiable costs we don't bury into a higher base rate: a server driving two hours each way to reach a rural address, a same-day rush dispatched outside normal cutoff, a correctional facility requiring credentialing and clearance, a protective order needing immediate, sensitive coordination. Each scenario is reflected below — itemized, quoted, and authorized before a server is assigned.
The schedule that follows is the complete inventory. If a fee is not listed here, it does not exist on a Served 123 invoice.
Assessed only when warranted by assignment-specific requirements and communicated prior to execution.
Assessed when service must be effectuated outside customary metropolitan or suburban service zones, inclusive of additional travel time, mileage, and logistical coordination.
Applies to service attempts inside secured or regulated environments that require advance credentialing, escort coordination, or institutional liaison work.
Applies when service must be executed within a narrowly defined window — a scheduled court appearance, specific shift, or set arrival time. Subject to availability and advance coordination.
Applies to expedited assignments requiring immediate or same-day dispatch, including requests submitted outside standard processing windows. Subject to availability and operational feasibility.
Requests submitted after the standard cut-off for next-business-day service may require escalation to expedited handling. Disclosed before commencement; contingent on field capacity.
Reflects the heightened urgency, sensitivity, and coordination required in connection with service of protective or restraining orders, including specialized server assignment.
Applies to completed personal or substitute service. Includes execution, affidavit preparation, documentation, and compliance with applicable jurisdictional requirements.
Covers administrative handling, document processing, affidavit preparation, notarization where applicable, and secure record retention. $20 minimum or 4% of order total, whichever is greater.
Some assignments involve atypical requirements, complex access conditions, or extraordinary coordination that do not fit any of the categories above. These are reviewed individually and quoted with a written scope before any work begins.
Advance Disclosure: Supplementary fees are communicated prior to execution and require express client authorization. Upon authorization and commencement of the applicable work, supplementary fees are deemed earned and are non-refundable. Please contact our office with any questions prior to authorizing such fees.
Four steps from condition identification to commencement. You remain in control at every stage.
A supplementary condition is identified at intake or during attempted service — restricted facility, rural address, same-day deadline, or sensitive matter.
You receive a written supplemental quote with the specific fee, the reason it applies, and the scope of work covered. No work begins until you respond.
You authorize in writing — by email, portal confirmation, or recorded approval. If you decline, the fee is not assessed and we discuss alternatives where available.
Once authorized and the related work commences, the fee is earned. Outcomes such as non-service do not reverse the earning of authorized supplementary fees.
What's covered in every base quote — and the industry charges we've consciously refused to adopt.
Standard pricing covers the full lifecycle of a routine assignment. No upcharge to receive any of the below.
Industry practices we've refused to adopt. None of the below will appear on a Served 123 invoice.
The questions clients most frequently ask about supplementary pricing — answered plainly.
If a supplementary condition is identifiable at intake — for example, the address is rural, or the request is a rush — we'll quote the supplementary fee in your initial written quote, before you ever authorize work to begin. If the condition becomes apparent only after dispatch (for example, the recipient is discovered to be inside a correctional facility), we'll pause, send a written supplemental quote, and wait for your authorization before continuing.
Yes. Supplementary fees are never imposed without authorization. If you decline, we'll discuss alternatives where any exist — for example, switching from rush to standard handling, or returning the matter as non-served if the supplementary condition cannot be circumvented. Declining a fee may, however, mean the assignment cannot be completed.
No. Once a supplementary fee is authorized and the related work has commenced, the fee is deemed earned. Process serving fees compensate for the diligent effort involved — the travel, time, and coordination — not for a guaranteed result. Outcomes such as non-service, evasive subjects, or incorrect addresses do not reverse the earning of authorized supplementary fees.
For full terms, see our Refund & Cancellation Policy.
The Administrative Processing Fee covers the back-office operation that exists for every assignment regardless of complexity — case intake, document review, internal compliance, notarization where applicable, and the secure long-term retention of records that may be subpoenaed years after a matter closes. Embedding it transparently as a separate line item is more honest than burying it in a higher base rate.
Some matters do involve more than one supplementary fee — for example, a same-day rush to a correctional facility could trigger both the Rush Service Fee and the Restricted Facility Surcharge. In every such case, each fee is itemized separately on the supplemental quote, and you authorize each one before any related work begins. There are no bundled or hidden multipliers.
Court fees, copy costs, witness fees, and similar third-party charges are pass-throughs — billed at cost, with no markup, and itemized on the invoice. They are not supplementary fees in the sense used on this page; they are statutory or third-party costs that we advance on your behalf and recoup. Foreseeable pass-throughs are identified at intake.
Volume clients can establish standing authorizations for routine supplementary categories — for example, pre-authorizing travel surcharges up to a defined threshold, or pre-authorizing rush handling on flagged matters. This is structured in writing as part of the volume agreement and reduces case-by-case authorization friction without compromising disclosure. Contact us to discuss volume terms.
The plain-English contract behind every supplementary fee.
Submit the details of your matter and receive a complete written quote — including any supplementary fees that may apply — typically within minutes during business hours. No obligation, no account required.
Any supplementary fee is assessed only where applicable to the specific assignment and is disclosed prior to commencement. Served 123 LLC does not assess undisclosed charges. Contact our office for any pre-authorization questions.