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Disclosed before work begins
Every supplementary fee is communicated and quoted in writing before any related work commences. No condition, no surprise.
Mon–Fri 9 AM – 5 PM · Nationwide
Our standard pricing covers the substantial majority of routine assignments. When a matter requires specialized handling, additional logistics, or expedited dispatch, those costs are quoted in writing, authorized by you, and never assumed. There are no undisclosed charges on a Served 123 invoice.
Every supplementary fee is communicated and quoted in writing before any related work commences. No condition, no surprise.
We don't proceed on assumption. Each fee requires your written or recorded approval before a server is dispatched.
Once authorized and the related work has begun, supplementary fees are deemed earned and are non-refundable.
The schedule on this page is exhaustive. Any cost not listed here will not appear on a Served 123 invoice without separate written authorization.
A brief, plain-English explanation of what supplementary fees are, when they apply, and what they don't cover.
A routine service of process — a residential address inside a metropolitan area, no time constraints, a cooperative subject — is exactly what our base pricing is built around. The substantial majority of assignments fall into that category and incur no supplementary fees beyond the published rate.
The remaining matters carry real, identifiable costs we don't bury into a higher base rate: a server driving two hours each way to reach a rural address, a same-day rush dispatched outside normal cutoff, a correctional facility requiring credentialing and clearance, a protective order needing immediate, sensitive coordination. Each scenario is reflected below — itemized, quoted, and authorized before a server is assigned.
The schedule that follows is the complete inventory. If a fee is not listed here, it does not exist on a Served 123 invoice. Pass-through costs paid to third parties (court fees, statutory witness fees, courier charges) are billed at cost without markup and are identified separately wherever foreseeable.
This page is incorporated by reference into every quote, work order, and Master Services Agreement issued by Served 123 LLC, and constitutes part of the binding agreement between Served 123 LLC ("we," "us," "Served 123") and the client authorizing the assignment ("you," "Client").
Every assignment moves through five defined stages. Our commitments at each stage — and what triggers a supplementary fee — are stated below.
Receipt of documents, conflict review, jurisdictional verification, identification of foreseeable supplementary conditions.
Written quote with itemized base and supplementary fees. No work proceeds without express written or recorded authorization.
Assignment routed to the qualified server. Up to three diligent attempts at the authorized address, with GPS-stamped documentation.
Affidavit of service (or non-service) prepared, notarized where applicable, and returned in court-accepted format.
Secure long-term retention of case records, attempt logs, and proofs of service for post-closing reference and subpoena response.
Note: SLAs are target commitments under ordinary operating conditions. They may be adjusted by force majeure, court closures, weather emergencies, or matters carrying authorized supplementary conditions that materially affect timing — in each case with prompt written notice.
Assessed only when warranted by assignment-specific requirements and communicated prior to execution. Any cost not on this schedule is not assessed.
Assessed when service must be effectuated outside customary metropolitan or suburban service zones, inclusive of additional travel time, mileage, and logistical coordination.
Applies to service attempts inside secured or regulated environments that require advance credentialing, escort coordination, or institutional liaison work.
Applies when service must be executed within a narrowly defined window — a scheduled court appearance, specific shift, or set arrival time. Subject to availability and advance coordination.
Applies to expedited assignments requiring immediate or same-day dispatch, including requests submitted outside standard processing windows. Subject to availability and operational feasibility.
Requests submitted after the standard cut-off for next-business-day service may require escalation to expedited handling. Disclosed before commencement; contingent on field capacity.
Reflects the heightened urgency, sensitivity, and coordination required in connection with service of protective or restraining orders, including specialized server assignment.
Database-driven locate work to develop a current address, place of employment, or alternate contact information for a subject whose location is unknown, outdated, or has changed.
Pre-dispatch confirmation that a subject still resides or operates at the address provided, reducing the likelihood of wasted attempts and re-routing fees.
Extended fixed-position observation or pattern-tracking to identify the subject's reliable schedule when conventional attempts have not succeeded. Billed by the hour with a written estimate.
Statutory service by affixing documents to the subject's premises followed by mailing, where authorized by court order or applicable statute after diligent attempts at personal service.
Coordination fee for matters requiring constructive service through newspaper publication, including newspaper selection, copy submission, run scheduling, and publisher affidavit collection.
Applied when service must be redirected from the originally authorized address to a new location identified mid-matter (e.g., subject has moved, address was incorrect, or subject identified at workplace).
Applied when documents to be served substantially exceed routine volume (large appendices, multi-binder exhibits, oversized productions), requiring additional printing, collation, or physical transport.
Applied when an issued affidavit must be re-prepared due to client-side errors (incorrect caption, wrong defendant name, revised pleadings, etc.). Re-issuance for our own clerical errors is at no cost.
Applied when affidavits require apostille certification, secretary-of-state exemplification, or consular legalization for use in a foreign jurisdiction or sister state.
Applied when more than one named party must be personally served at the same physical address in the same dispatch — for example, co-defendants or co-respondents residing together.
Applied when related parties must be served across multiple states with simultaneous or sequenced timing, requiring central coordination across multiple field jurisdictions.
Applied when trial or hearing subpoenas require active witness liaison work — confirming appearance, coordinating tendered fees, or arranging escort to the courthouse on the trial date.
Cancellation received before the assignment has been routed to a server is processed at no charge. Any paid base fee is fully refunded.
Cancellation after the assignment is in the field but before any attempt is completed is billed at a partial fee reflecting the field-readiness work already performed.
Cancellation after one or more attempts have been completed does not reverse fees for attempts already performed. Authorized supplementary fees that have been earned remain due.
Witness fees and mileage payments required by statute to be tendered concurrently with service of a subpoena. Advanced on the Client's behalf and recouped at cost.
Statutory court fees for domesticating subpoenas, filing applications, or obtaining issued process from the receiving clerk. Paid to the court, billed at cost.
Outbound or return shipping by overnight courier (FedEx, UPS, USPS Priority), or expedited document transport between offices, paid to the carrier and billed at cost.
Engagement of certified translators or interpreters where service documents must be presented in a language other than English, or where the recipient requires interpretive support.
Fees paid to notaries, secretaries of state, or consulates for apostille, exemplification, or consular legalization beyond standard in-house notarization. Billed at cost.
Newspaper or legal-notice publication costs when court-ordered service by publication is required. Paid to the publisher and billed at cost.
Applies to completed personal or substitute service. Includes execution, affidavit preparation, documentation, and compliance with applicable jurisdictional requirements.
Covers administrative handling, document processing, affidavit preparation, notarization where applicable, and secure record retention. $20 minimum or 4% of order total, whichever is greater.
Some assignments involve atypical requirements, complex access conditions, or extraordinary coordination that do not fit any of the categories above. These are reviewed individually and quoted with a written scope before any work begins.
Advance Disclosure: Supplementary fees are communicated prior to execution and require express client authorization. Upon authorization and commencement of the applicable work, supplementary fees are deemed earned and are non-refundable. Pass-through costs in Category H are billed at cost without markup and itemized separately on the invoice. Please contact our office with any questions prior to authorizing such fees.
Four steps from condition identification to commencement. You remain in control at every stage.
A supplementary condition is identified at intake or during attempted service — restricted facility, rural address, same-day deadline, or sensitive matter.
You receive a written supplemental quote with the specific fee, the reason it applies, and the scope of work covered. No work begins until you respond.
You authorize in writing — by email, portal confirmation, or recorded approval. If you decline, the fee is not assessed and we discuss alternatives where available.
Once authorized and the related work commences, the fee is earned. Outcomes such as non-service do not reverse the earning of authorized supplementary fees.
Authorization is valid when communicated by (a) reply email from a Client-controlled domain, (b) confirmation through the Client's portal or order-management interface, (c) recorded telephone approval logged by a Served 123 representative, or (d) electronic signature on a quote or work order. Verbal authorization in an unrecorded conversation does not constitute valid authorization for purposes of this Schedule.
What's covered in every base quote — and the industry charges we've consciously refused to adopt.
Standard pricing covers the full lifecycle of a routine assignment. No upcharge to receive any of the below.
Industry practices we've refused to adopt. None of the below will appear on a Served 123 invoice.
A defined, plain-English process for raising and resolving any concern about an invoice or supplementary fee.
If something on an invoice doesn't look right, write to us within thirty days and we'll work through it with you — quickly, in good faith, and with full documentation. We ask that you not initiate a chargeback before we've had that chance, because chargebacks filed mid-dispute create costs and disruption that this process is specifically designed to avoid.
Where invoices remain unpaid after the dispute window has closed without challenge, the following remedies apply.
The plain-English contract behind every supplementary fee.
The questions clients most frequently ask about supplementary pricing — answered plainly.
If a supplementary condition is identifiable at intake — for example, the address is rural, or the request is a rush — we'll quote the supplementary fee in your initial written quote, before you ever authorize work to begin. If the condition becomes apparent only after dispatch (for example, the recipient is discovered to be inside a correctional facility), we'll pause, send a written supplemental quote, and wait for your authorization before continuing.
Yes. Supplementary fees are never imposed without authorization. If you decline, we'll discuss alternatives where any exist — for example, switching from rush to standard handling, or returning the matter as non-served if the supplementary condition cannot be circumvented. Declining a fee may, however, mean the assignment cannot be completed.
No. Once a supplementary fee is authorized and the related work has commenced, the fee is deemed earned. Process serving fees compensate for the diligent effort involved — the travel, time, and coordination — not for a guaranteed result. Outcomes such as non-service, evasive subjects, or incorrect addresses do not reverse the earning of authorized supplementary fees.
For full terms, see our Refund & Cancellation Policy.
The Administrative Processing Fee covers the back-office operation that exists for every assignment regardless of complexity — case intake, document review, internal compliance, notarization where applicable, and the secure long-term retention of records that may be subpoenaed years after a matter closes. Embedding it transparently as a separate line item is more honest than burying it in a higher base rate.
Some matters do involve more than one supplementary fee — for example, a same-day rush to a correctional facility could trigger both the Rush Service Fee and the Restricted Facility Surcharge. In every such case, each fee is itemized separately on the supplemental quote, and you authorize each one before any related work begins. There are no bundled or hidden multipliers.
Court fees, copy costs, statutory witness fees, courier charges, and similar third-party charges are pass-throughs — billed at cost, with no markup, and itemized on the invoice as Category H items. They are statutory or third-party costs that we advance on your behalf and recoup. Foreseeable pass-throughs are identified at intake.
Cancellation before dispatch is always free. Cancellation after the server has been routed but before any attempt is performed is billed at a partial recall fee reflecting field-readiness work already completed. Cancellation after one or more attempts have been performed does not reverse the fees for the attempts already made or for authorized supplementary fees that have been earned.
Re-attempts are included in the base quote — up to three diligent attempts at the originally authorized address are standard, with no upcharge. A re-routing fee applies when the originally authorized address proves wrong, vacant, or otherwise unworkable, and you authorize service to begin again at a different address. The fee compensates for the fresh round of attempts at the new location.
Volume clients can establish standing authorizations for routine supplementary categories — for example, pre-authorizing travel surcharges up to a defined threshold, or pre-authorizing rush handling on flagged matters. This is structured in writing as part of the volume agreement and reduces case-by-case authorization friction without compromising disclosure. Contact us to discuss volume terms.
Write to us within thirty (30) days of the invoice or affidavit date and identify the specific charge in question. We'll acknowledge receipt within two business days and issue a written response within ten business days. If the matter isn't resolved at that stage, it escalates to the Director of Operations for further review. We ask that you not initiate a chargeback with your card issuer until that internal process is complete — that's both the contractual expectation and the most efficient way to actually resolve a billing concern.
Yes. Every supplementary fee on a Served 123 invoice ties back to a specific written authorization in your file. We can produce the underlying quote, your authorization message, attempt logs with GPS data, server reports, and (for pass-through items in Category H) third-party receipts. Documentary backup is provided promptly on request, at no charge.
The Schedule may be updated from time to time. Updates apply only to new quotes issued after the amendment date. Once a supplementary fee has been authorized on a given assignment, the terms in effect at the time of authorization govern that assignment for the full duration of the matter.
Plain-English definitions of the legal and industry terms used throughout this page and on every Served 123 invoice.
The sworn, notarized document executed by the process server attesting to the manner, date, time, and place of service. The court-accepted record that service occurred.
Direct, in-hand delivery of process to the named individual or authorized agent. The preferred and most widely accepted method of service.
Service effected by leaving process with a competent person of suitable age and discretion at the subject's residence or place of business, where authorized by statute when personal service is impracticable.
A jurisdiction-specific form of substitute service at the subject's dwelling or usual place of abode. Recognized in many states subject to statutory conditions.
A bona fide effort to effect service consistent with applicable rules — generally meaning attempts at varied days and times, with full documentation of date, time, location, and observations.
The overall standard of inquiry and effort required by court rule or statute before service may be deemed effected, alternative service may be authorized, or a non-service affidavit may be filed.
Statutory service by affixing the documents to the subject's premises (e.g., the door) followed by mailing a copy, where authorized after diligent attempts at personal service.
Constructive service through court-ordered publication in a designated newspaper, used when the subject's whereabouts are unknown after diligent inquiry and the court has authorized publication.
A subpoena that commands the recipient not only to appear but also to produce specified documents, records, or tangible things at a deposition, hearing, or trial.
Statutory payment that must be tendered concurrently with service of certain subpoenas — to compensate the witness for appearance and travel. Treated as a pass-through cost at cost.
The investigative process of locating a subject's current address, place of employment, or alternate contact information using public records, databases, and licensed locate tools.
A fixed-position observation of a subject's residence, workplace, or known location for the purpose of identifying the subject and effecting service when conventional attempts have failed.
Out-of-state service authorized by a forum state's long-arm statute to acquire personal jurisdiction over a non-resident defendant. Requires strict compliance with forum-state procedure.
The Uniform Interstate Depositions and Discovery Act process for issuing a sister-state subpoena. The originating subpoena is "domesticated" through the discovery-state clerk before service.
Authentication certifications that validate a notarial act or court record for use in another jurisdiction — apostilles for Hague Convention countries, exemplifications for sister-state use.
Service of process on a defendant located in a country that is party to the Hague Service Convention. Requires routing through the destination country's designated Central Authority.
An individual or service company designated by an entity to receive service of process on its behalf. Service on the registered agent constitutes valid service on the entity.
An outcome in which service could not be completed despite diligent attempts. Documented in an affidavit of non-service summarizing dates, times, addresses, and observations.
A third-party charge (court filing fee, witness fee, courier charge, publication fee) advanced by Served 123 on behalf of the Client and billed at cost without markup.
A standing written agreement governing the relationship between Served 123 and a volume or law-firm client, including any pre-authorizations, billing terms, and standing instructions.
Submit the details of your matter and receive a complete written quote — including any supplementary fees that may apply — typically within minutes during business hours. No obligation, no account required.
Disclaimer. The supplementary-fee schedule and terms set forth on this page are incorporated by reference into every quote, work order, and Master Services Agreement issued by Served 123 LLC. Any supplementary fee is assessed only where applicable to the specific assignment and is disclosed prior to commencement. Served 123 LLC does not assess undisclosed charges. The dispute-resolution and collection-cost provisions described herein constitute material terms of the agreement between the parties; the Client's authorization of any supplementary fee constitutes acceptance of those terms. Nothing on this page constitutes legal advice or creates an attorney–client relationship. Contact our office for any pre-authorization questions.