Mon–Fri 9 AM – 5 PM · Nationwide
Procedure, references, and reporting.
You've been assigned a broadcast verification observation: approximately 20–40 minutes on site, followed by a Site Inspection Sheet. First-time observers should read in full; returning observers may scan as needed.
Approximately 60 seconds from a previous observation: exterior, walk-in, and event capture on a screen. First-time observers should review before proceeding with the rest of this guide.
Certain bars and restaurants display licensed sports broadcasts — UFC, boxing, soccer, WWE, rugby — without obtaining the required commercial license. Served 123 documents these instances on behalf of the broadcasters and rights holders. Your role is to quietly observe and capture evidence: photographs, a short video, and a completed report.
Nothing more is required of you.
Enter, order a beverage, take a seat with a clear view of the screens, observe, and exit. This is not undercover work; you are not engaging in anything risky.
You observe, document, and leave. Subsequent action is not your concern — the rights holders' legal teams handle enforcement from there.
Thousands of observations completed. Only a handful of minor issues, ever — most assignments proceed without incident. You are operating in well-established territory.
Select the sport you've been assigned to verify. The remaining sections will adapt to the broadcast in question.
All five items must be returned for the observation to be considered complete and compensable. None are technically difficult once on site. Mark each item as captured during the observation.
Capture two clear photographs of the venue's exterior showing the name on the sign or window. Use two different angles to establish the location.
Begin recording outside the venue and continue through the entrance. This footage links the exterior to the interior in your evidence record.
Once inside, perform a slow, steady pan across the screens, seating areas, the bar, and patrons. Do not rush — rapid movement will blur the footage.
Zoom in on a screen displaying the event and record a minimum of 60 seconds without interruption. The action and the broadcaster's corner watermark must both be clearly visible. Skip commercial breaks.
A PDF form provided with your assignment email. Complete it after the observation and return it as a completed PDF (not a Word document). The following section details required field observations to ensure accurate completion.
The Site Inspection Sheet captures information that is only obtainable on site. Review these fields before entering the venue. Record observations in your device's notes application as you make them; do not rely on memory.
Complete the items below before leaving for the venue. A few minutes of preparation prevents a compromised observation. The page retains your selections for return visits.
Conduct yourself as a customer: enter, take a seat with a clear view of the screens, order something, and observe. Staff, ownership, and other patrons must remain unaware of the observation. Below: technical guidance for discreet recording, followed by three pre-approved responses if you are questioned.
Effective recording technique: brace the device against the table or your chest for stability; reduce screen brightness so other patrons cannot see what you are recording; hold the device naturally, as if texting; record horizontally for the event clip; do not speak loudly — your voice will be captured clearly. Audio is part of the evidence: broadcast commentary and ambient crowd noise help confirm the event. Do not mute the recording, and avoid seating near speakers playing unrelated content.
Remain calm. Use any of the responses below. Tap one to mark it for rehearsal before entering the venue.
If questioning persists, or you are asked to cease recording: do not argue and do not disclose the assignment. Conclude naturally — finish your drink, settle the tab, exit the premises. Once clear of the venue, email info@served123.com and we will handle next steps. Your safety takes precedence over evidence collection, without exception.
All five deliverables must be returned within 24 hours of the observation. Use the tracker below: enter your arrival time and the page will display remaining time.
Most observations proceed without incident. The following addresses uncommon scenarios. Contact us regardless of outcome.
Questions before the assignment, issues on site, or post-observation matters — email and we will respond promptly. Please do not call the main line; it routes to client intake, not field operations.
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