Skip to content
Nationwide litigation support

Apostille & Authentication FAQ


Certified for the country it's going to. Served 123 LLC routes U.S. documents to the right Secretary of State or to the U.S. Department of State, checked before submission, and returned tracked.

Hague & non-Hague State & federal routes Checked before submission Tracked return, worldwide

What an apostille does and doesn't do

People are often surprised by this one, and it's better to know before you order than after a foreign office hands the document back.

What it certifies
  • That the signature on the document is genuine
  • The capacity in which the person signing acted
  • The identity of the seal or stamp the document carries
  • That it came from an authority the destination country recognises
What it doesn't
  • Certify that the contents are true, accurate or lawful
  • Make a foreign authority accept the document — that decision is theirs
  • Translate it, or satisfy a translation requirement on its own
  • Override a destination's rules on recency, format or supporting papers
  • Finish the job for a non-Hague country, where legalisation still follows
Start an Order

Tell us the destination country and the document. Those two answers decide the route.

Email
info@served123.com
Email the details
Phone
(800) 321-2377
Call (800) 321-2377
Encrypted intake. No account needed. Nothing charged until you approve the quote. Online intake is open at any hour — or reach the team here.
Four Things To Include

The form asks for the country, the count and a return address — not these.

  • What each document is — three types, three offices
  • Which state issued or notarised it — not where you live
  • Original or copy — a photocopy comes straight back
  • Anything the destination told you — form, recency, translation

What It Certifies

What does an apostille actually certify?

  • That the signature on the document is genuine
  • The capacity in which the person signing acted
  • The identity of the seal or stamp the document carries
  • That it came from an authority the destination country recognises

What does an apostille not do?

  • Certify that the contents are true, accurate or lawful
  • Make a foreign authority accept the document — that decision is theirs
  • Translate it, or satisfy a translation requirement on its own
  • Override a destination's rules on recency, format or supporting papers
  • Finish the job for a non-Hague country, where legalisation still follows
The destination decides. A correctly issued apostille can't override the rules of the office at the other end.

Do I need an apostille or authentication and legalisation?

It depends on the destination country.

  • Party to the Hague Apostille Convention — a single apostille finishes the job.
  • Not a party — authentication followed by legalisation at that country's embassy or consulate. The same underlying work, a longer chain.

Tell us the country on the form and it's confirmed before any work starts.

Do you complete the embassy legalisation itself?

We complete the U.S. side: state certification where needed, then Department of State authentication.

The package is then prepared for that country's embassy or consulate, with a referral for the legalisation step. Worth knowing before you order, so the last leg isn't a surprise.

Route & Documents

Which state does my document go to?

Not where you live — where the document came from.

A New York birth certificate goes to New York whether you're in Texas or Tokyo.

For a notarised document, the apostille follows the notary, so it goes to the state where the notarisation happened — and the commission has to have been valid on the day.

What kinds of documents do you handle?

  • Vital records — birth, marriage, death, divorce
  • Notarised private documents — powers of attorney, affidavits, consents, transcripts
  • Corporate documents — articles, good standing, resolutions, signature authority
  • Federal documents — FBI checks, FDA and USDA certificates, immigration paperwork

A birth certificate, a notarised power of attorney and an FBI check take three different paths through three different offices — which is why the document type decides the route.

What do you need for a vital record?

A certified copy from the issuing state's vital records office — and a recent one, because many destinations reject old copies.

Not the hospital souvenir certificate. It's the single most common thing people send, and it isn't a vital record.

Where a fresh certified copy is needed first, that gets arranged.

Does a notarised document need anything before the apostille?

Sometimes. Several states require county-clerk certification of the notary before the Secretary of State will act — and that step is handled rather than discovered.

The notarised original is what goes forward, and the notary's commission has to have been valid on the day.

Can you handle FBI checks and other federal documents?

Yes. Federal documents are apostilled by the U.S. Department of State — the only authority that can certify a federal document — and returned tracked.

If you don't have an FBI Identity History Summary yet, it can be obtained through a channeler first. Say so and it's handled as one job rather than two.

Do I need a translation?

Sometimes, and it depends entirely on the destination.

  • Some countries want a certified translation
  • Some want the translation apostilled as well
  • Some want the whole thing done in a particular order

Send anything the consulate, registrar or employer has told you they want, and the sequence gets worked out before anything is submitted. Where the requirement is one only the destination can answer, you'll be told that plainly rather than guessed at.

Timing, Fees & Rejections

How long does it take?

That's the issuing authority's answer, not ours — and it's the honest reason you won't find a number on this page.

State Secretaries of State vary enormously from one state to the next, some offer an expedited tier and some don't, and the U.S. Department of State moves with its own backlog.

Timing is quoted against what they're actually running when you order — not against a number printed here months ago.

How are the fees handled?

Authority and shipping fees are third-party costs, so they run through a separate retainer: set with your quote, drawn down against the actual charges, and reconciled after — refunded if it comes in under, billed if it runs over.

They are not part of the service fee. Nothing is charged until you approve the quote.

What happens if the authority rejects it?

Usually it's the document, not the application.

You get the exact reason in plain terms — an expired commission, a missing county certification, the wrong kind of copy — and what it takes to correct it, with any further cost quoted before it's spent.

That's also why the package is checked before submission rather than after: an apostille on the wrong version is a wasted apostille.

What if the country still won't accept it?

It happens, and it's worth being straight about.

An apostille is what the receiving country asked the United States to provide — but the office at the other end sets its own rules on recency, format and supporting documents. A correctly issued apostille can't override those.

It's the reason we ask what the destination has already told you before anything is submitted.

Where does the document come back to?

Your office, your client, counsel overseas, or straight to the destination country by tracked international courier.

Shipping is quoted with everything else rather than appearing later.

Getting Started

What should I include with my order?

The form asks for the destination country, the document count and a return address. It doesn't ask for the four things that actually decide the route:

  • What each document actually is — a birth certificate, a notarised power of attorney and an FBI check take three different paths through three different offices.
  • Which state issued or notarised it — not where you live, where the document came from.
  • Whether it's an original or a copy — most authorities certify an original or a recent certified copy. A photocopy is the most common reason a file comes straight back.
  • Anything the destination told you — consulates often specify a form, a recency window, or a certified translation.

Put them in with your order and the quote comes back in one pass instead of three emails.

Can you notarize the document first, or retrieve the record first?

Yes to both.

  • A private document that needs notarising before it can be apostilled can be notarised by our mobile notary
  • A court or vital record can be retrieved as a certified copy first

Either way it's handled as one job rather than two orders — which also means the certification is matched to the destination before the retrieval happens, not after.

How do I start an apostille order?

Tell us the destination country and the document — those two answers decide the route.

Back comes the chain, the scope, the fee retainer and realistic timing in writing. Nothing is charged until you approve the quote.

Why Served 123 LLC for Apostille & Authentication

An apostille on the wrong version is a wasted apostille. Most of what goes wrong is visible before submission.

Hague and non-Hague. A single apostille where that finishes it; the U.S. side completed and a consulate referral where it doesn't.
State and federal routes, including documents from a state you don't live in — the apostille follows the document, not your address.
Checked before it's sent. The wrong copy, an expired commission or a missing county certification get caught here, not at the government office.
Prep handled, not discovered. A certified copy, a notarisation or a county certification happens before submission where it's needed.
Authority and shipping fees on a retainer, drawn down against actual charges and reconciled after — separate from the service fee.
Tracked return, worldwide. To your office, your client, counsel overseas, or straight to the destination country.
Need a document ready for use abroad?
Tell us the country and the document. Back comes the chain, the scope, the fee retainer and realistic timing, in writing.